We have engaged Farooq Consultants for our Strategic Business Partnership Programme. This is a long term project aimed at transforming our Business Development Managers to become real owners and drivers of their business. The project will be completed in 2010 by which time all of them will have undergone a rigorous certification process. So far the impact has been tremendous, we have seen real tangible results in business growth, despite the challenging market conditions.

Farooq Consultants have thus far exceeded our expectations.

Zakri bin Mohd Khir
Head of Operations,
Allianz General Insurance Company (Malaysia) Berhad
Feb 2009

Culture of Excellence, Corporate Transformation has been a very excting programme for me to have been involved with. The approach the Farooq Consultants team use is unique. I have engaged many consultants before, but this is really different. They use practiacl methods to engage the whole organisation. The level of energy in the sessions is very high. They have also introduced the concept of "deliberatley catch someone doing something good" which is very popular with us. Our culture is changing fast! My personal thanks to the FC team

Abd Rahim Mohamed Amin,
HR Manager
Uem Land

“The way that Volvo’s dealership revenues work is that your margin entitlements are partly linked to the quality of customer service, as determined by customer service and customers’ feedback. By developing our staff in this area, we had tangible improvement in after sale service and this reflected immediately in our improved revenue. All in all, our incremental revenue from increased customer satisfaction was 10 times the investment we made in customer service training”

Mr Mohammed Ashraf Iqbal,
Managing Director, Federal Auto Holding Bhd
MANAGEMENT Magazine, June 2005

“Following the sales training conducted for our staff, the sales increased by 42%. and my staff are much more passionate about their work. We are so pleased with the outcome that we have engaged Farooq Consultants to develop our corporate sales strategies.”

Mr. Tai Boon Wee
Goodway Rubber Industries
2007

“For the last 6 months, my average sale was one unit a month. Since the product knowledge training, my sales went up to 5 units per month for 2 consecutive months.”

Mr. Allen Herrdiyady
Sales Consultant
Sime Darby Auto (Ford) KL
2006

“Farooq Consultants have been working with our frontline staff for the past three years on our CRM project. We have seen real change in the way they execute their work. There is much more excitement in the company and even our customers are ringing me to say how happy they are with our service”

En. Azhar
CEO
Pharmaniaga